Contacting QUT in person


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Each QUT campus has a Student Centre – a one-stop shop for all student queries. The Student Centres are especially useful during the first few weeks of semester and employ current students, who remember what it was like on their first day, to help new students find their feet.

Student Centre staff will help you with enquiries regarding admission, advanced standing, enrolment, fees, student ID cards, transport concessions, and other student administration or general enquiries.

Student Centres are also the place to obtain and lodge Student Services application forms and other general forms.

General contact hours

Gardens Point Map	Kelvin Grove Map	Caboolture Map
Location Level 1, A Block	Location Level 6, F Block	Location J Block
Enquiries counter Monday–Friday 8.30am-5pm	Enquiries counter Monday–Friday, 8.30am–5pm	Enquiries counter, and cashier (EFTPOS only) Monday to Friday 8.30am–4.30pm
Cashier Monday–Friday, 10am–2pm A limit of $500 will be accepted for each cash transaction. EFTPOS and credit card transactions can be completed at the Student Centre counter until 4.45pm.	Cashier Monday–Friday, 10am–2pm A limit of $500 will be accepted for each cash transaction. EFTPOS and credit card transactions can be completed at the Student Centre counter until 4.45pm. (Australia Post in C Block also accepts bill payments)

Cashier

The cashier on each campus accepts payment of non-invoiced student fees (such as laboratory fees and various materials levies). Payment can be accepted via EFTPOS ($10.00 minimum transaction) or credit card.

There are a number of options available to pay your fees.

After hours

Payments
After-hours payments can be made at the enquiries counters when the cashier is closed. Payments can only be made by EFTPOS; cash is not accepted.

Forms deposit box
When the Gardens Point Student Centre is closed, you can lodge forms in the 'Form Deposit Box' located at the entrance.

These boxes are for administrative forms only. All assessment items must be lodged with the appropriate school assignment boxes.